VenueX (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or interact with our website at www.venuex.in.

By accessing or using the Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide:

We may collect personal information you voluntarily submit when using our Website, including:

• Name, email address, and phone number
  
• Event-related information submitted via enquiry forms
  
• Vendor or business details when listing your services
  
• Messages, feedback, or communication sent via the Website
  

Information We Collect Automatically:

We may also collect certain technical data automatically through cookies and analytics tools, such as:

• IP address and location
  
• Device type, browser, and OS
  
• Pages visited, session duration, and user behavior
  
• Referral source and usage trends
  
  

2. How We Use Your Information

We use your data to:

• Respond to enquiries and connect you with listed Service Providers
  
• Display personalized content and listings
  
• Improve Website performance, usability, and security
  
• Send essential service updates, marketing emails (only with your consent), or feature announcements
  
• Maintain records for legal, compliance, and dispute resolution purposes
  
  

3. Sharing of Information

Your personal information may be shared as follows:

• With listed venues, vendors, or experience providers when you submit an enquiry
  
• With trusted service providers (e.g., hosting, analytics, email tools) under contractual obligations
  
• To comply with applicable laws, legal process, or regulatory authority requests
  
• To enforce our Terms of Use, protect our legal rights, prevent fraud, or address safety concerns
  

We do not sell, rent, or trade your personal data to third parties.

4. Cookies and Tracking Technologies

VenueX uses cookies and similar tracking tools to:

• Analyze traffic and site usage patterns
  
• Remember your preferences and filters
  
• Enhance the Website’s functionality and personalize your experience
  

You may control or disable cookies via browser settings. Certain features may not work optimally if cookies are disabled. For full details, refer to our Cookie Policy.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your data from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage over the internet is 100% secure. By using the Website, you acknowledge this risk.

6. Data Retention

We retain your information only as long as necessary to:

• Fulfill the purposes described in this policy
  
• Comply with applicable laws and tax/regulatory obligations
  
• Resolve disputes, enforce our agreements, or prevent fraud
  
  

7. Your Rights

As a user, you may:

• Request access to the personal data we hold about you
  
• Ask for corrections to inaccurate or outdated information
  
• Request deletion of your personal data (subject to contractual or legal limits)
  
• Withdraw consent for marketing communications
  

To exercise any of the above rights, please email us at: support@venuex.in.

8. Legal Basis for Processing (Where Applicable)

Where required by applicable law, we only process your personal data with:

• Your consent (e.g., marketing emails)
  
• A legitimate interest (e.g., improving our services)
  
• A contractual necessity (e.g., responding to enquiries)
  
• Legal compliance (e.g., regulatory reporting)
  
  

9. Third-Party Links

Our Website may include links to third-party websites. We do not control or take responsibility for the content, privacy practices, or policies of those websites. Please review their privacy policies before providing personal data.

10. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we may have inadvertently collected such data, please contact us immediately.

11. Compliance with Indian Laws

This policy complies with applicable Indian privacy laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act, 2023 (when enforced).

VenueX acts as a digital intermediary and will comply with all reasonable data access, takedown, or correction requests as required by law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated effective date.

13. Contact Us

If you have questions, concerns, or data-related requests, please reach out to:

VenueX Support Team

Email: support@venuex.in

Address: The Grandreams Luxury Venues,

PLOT NO.2, SHAMBHU DAYAL MARG, ROAD,

Outer Ring Road, Kalkaji, New Delhi, Delhi 110020